> For the complete documentation index, see [llms.txt](https://www.analytics-docs.laplacetec.com/guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.analytics-docs.laplacetec.com/guide/en/etc/alert/custom.md).
# Custom alerts
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Beyond the default alerts, you can receive the metrics you want at the time and under the conditions you want. There are three alert types.
* **Scheduled report**: Sent at the set time, every time.
* **Value**: Sent only when a measure meets the threshold you set. (e.g. alert when daily sales are under KRW 1,000,000)
* **Anomaly**: Sent when a change departs from the usual trend.
You can receive alerts by email · Slack · Kakao Alimtalk.
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## Custom alert guide
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Download the video
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1. Click **Alerts** in the left rail to open the **Alert list**. Click **Add alert** at the top right.\
(You can also click **New alert** in the navigation panel.)
2. In the **Target** step, choose what to watch.
* **Pick data directly**: Choose the data source and filters yourself. Add a data source in **Data source**, then set **Measures**, **Breakdown** and **Query period**.
* **Pick a chart**: Use the data settings of a saved chart as is.
* **Duplicate an alert**: Start by copying the settings of an alert you've already made.
The **Preview** on the right shows the message that will actually be sent. When you're done, click the next-step button at the top right (Next: Type & condition).
3. In the **Type & condition** step, set when to alert.
* Choose **Sends at the scheduled time, every time** for a scheduled report.
* Choose **Sends only when a condition is met**, then pick **Value** or **Anomaly**. For Value, enter the measure and threshold (**Greater than**, **Greater than or equal**, **Less than**, **Less than or equal**, etc.). For Anomaly, set the **Sensitivity** (**Low** · **Normal** · **High**).
4. In the **Delivery** step, set who receives it and when. Add a **Notification channel** (email · Slack · Kakao Alimtalk), add **Contacts**, then choose the **Send time** and **Send days**.
5. In the **Review** step, check the **Summary** and click **Create**. Click **Send test to me** to send one to your email with the current settings, even without saving.
6. Created alerts appear as cards in the **Alert list**. Turn them on and off with the card toggle, and use the ⋯ menu to **Send now** · **View history** · **Edit** · **Duplicate** · **Delete**.
7. In **Send history** in the navigation panel, check when every alert was sent and to whom, or why it wasn't sent. Results are shown as **Sent** · **Partly failed** · **Failed** · **Not sent**; click a row to see **Cause and fix**.
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Things to note when setting up custom alerts
* Condition alerts (Value · Anomaly) can use only one data source. If you pick several charts, you can send only scheduled reports.
* The Kakao channel only sends alerts with a single data source.
* You can add up to 5 contacts per alert.
* You can't set a send time during data collection hours, 00:00 \~ 08:00 (KST).
* **Send now** uses the last saved settings. Unsaved changes aren't included.
* If the chart or data an alert uses changes, the card shows **Delivery stopped**. Open the alert and fix the cause.
* If you don't have permission to view alerts, **Alerts** doesn't appear in the left rail. With view-only permission you can't change alerts, so ask the project owner for edit permission.
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Manage the Slack channels and contacts that receive alerts in **Settings** › **Alerts & AI** › **Notification channels**. Clicking **Contacts** above the **Alert list** also takes you to contacts. For details, see [Alert settings](/guide/en/etc/alert.md).
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## Ask your dedicated manager
Have questions about setting up custom alerts?
Contact us through the page below or by email. Your manager will help you.
> 💬 [Contact us on our website](https://www.analytics.laplacetec.com/contact)
**Email:** [**product@laplacetec.com**](mailto:product@laplacetec.com)